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Over 20 years’ experience

Emma’s has over 20 years’ experience in residential lettings and property management across the whole of London. We’re confident that we can help you find the right property and our friendly team is here to do everything we can to make your move, and beyond, stress free so that you can concentrate on your new home.

Tenants

Our focus is on building an honest and open relationship with our tenants.
We’re a small team and, over the course of your tenancy, will get to know you personally,
ensuring continuity of care for you (you’ll be more than a flat to us!)

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Multi-disciplinary team

We’re also a multi-disciplinary team so, unless you’ve already started a conversation with someone, you can normally ask any one of us about any issue you’re having, and we’ll be able to help, or get you speaking to someone who can.

We have a detailed set of Tenancy Application Notes which we’d be delighted to send to any applicant thinking about starting a tenancy with us. This outlines the full application process and all requirements our office has so that there’s complete transparency before any money is on the table – if you’d like them, just pop us an email.

Our office is reachable for all existing and prospective tenants by both phone and email.

Monday – Friday
9:00 am – 6:00 pm,

Saturday’s
10:00 am – 3:00 pm.

If you’re an existing tenant the best way to contact us is by email, though we’re always happy to hear from our residents via phone. Should you need to reach us outside of office hours for an emergency (please use discretion as to what constitutes an emergency, fire, flood etc. please, not “its-two-in-the-morning-on-a-Friday-and-I’ve-lost-my-keys”) you can text us on the following mobile numbers or email us (we read these all waking hours):

Michelle – 07956 204 098
Emma – 07866 577 372

Call us on:

T: 0208 677 6608

In line with the new government legislation (Tenant Fees Ban 2019) our office is making changes to our fee structure. Until the 31st of May 2020 we’re in the designated ‘transitional period’ and would recommend that you read through the below three documents which outline in detail what fee’s are chargeable and when – if you have any questions about any of this please don’t hesitate to ask our office and we’ll be happy to assist, we know it’s a little confusing!